Starbucks Canada

Baristas are the face of Starbucks. They are an important part of our customers’ days, and experts in handcrafting delicious, perfect beverages. Baristas personally connect and create moments that make a difference and work together to create a welcoming store environment. They bring our mission and values to life—for our customers and each other—while proudly wearing the green apron. Barista Basics is the core training program completed by all new baristas around the world. In this training, you will learn what makes Starbucks so special to our teams and our customers. You will also learn how to create the Starbucks Experience for our customers and the team you work with.

Shift Leader supervisors create great experiences for partners and customers alike. They run shifts, lead the store team and make decisions that impact store operations. This role is a great way to develop leadership skills and expand your responsibility. Starbucks Shift Leaders will assist the Store Manager in executing store operations during scheduled shifts. As a team lead, they deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Shift Leaders will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, they are part of a company that is consistently rated as a great place to work and the people here love what they do.

Assistant Managers inspire our customers while developing management skills on their journey to running a great store on their own. The role provides the opportunity to manage store operations, drive business results, lead a team and develop talent—allowing those partners to become the very best they can.​

Store Managers run their store as if it belongs to them—from managing daily operations to taking responsibility for financial results. Our Store Managers are front-of-house leaders, spending time on the floor to connect with partners, customers, coach in the moment and identify ways to drive results. The role provides the opportunity to develop your own team, hiring and welcoming new partners and future leaders for your store.